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  • Network Voice and Data Communications

    Since 1978, NVD has offered solutions to improve the speed and flexibility of business communications while allowing your business to prioritize how and where your customers can reach you. NVD offers total support including design, engineering, installation and maintenance.

  • Communications Solutions

    Today's telecommunications platforms provide more features and benefits to your company than ever before while reducing your total cost of ownership. When was the last time your organization researched its communications infrastructure? NVD can help.

  • Keeping Up?

    Technology changes rapidly. Your demands and your customer's demands change as quickly. Can your communications system keep up?

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Why NVD?Your Needs + Our Expertise = Your Solution.

Our goal is to provide proven communication solutions to our customers - from application rich premise-based systems to essential cloud-based systems and everything in between.

Conversations with, not to, our customer by our Telecommunication Consultants to determine a cost-effective communications solution which will meet our customer's goals with the capacity for growth should the need arise.

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Partner News

  • Cloud-based solutions

    A cloud-based hosted PBX is a fully-managed flexible cloud-based solution that grows with you and supports unified communications without the capital expense of a premises-based PBX. It also provides built-in continuity and obsolescence protection.
    A hosted PBX solution provides logistical benefits that are hard to find with any other type of installation. With hosted, you can grow one seat at a time. This allows you to pay only for the services that you need. Hosted seats are quickly and easily deployed, making the initial install and future growth less painful. Because hosted PBX seats are connected via the IP network, it doesn’t matter where they are located. If you open an office in a different location, simply add hosted telephone sets there and they become a part of your existing system.
    Because your telephone system and its features are hosted in the cloud, there is no need for on-site management. Moves, adds and changes can typically be administered remotely.
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  • On-premise solutions

    Quickly and reliably connect your people and customers using an efficient and affordable phone system.
    We know the phone is the lifeblood of a any business, so a On-Premise system supports phone basics but also delivers powerful communications applications.
    An On-Premise solution scales with your business growth and uses either VoIP or Digital infrastructure to reduce communications costs.
    Read More
  • Infrastructure

    Any solution will perform as well as the infrastructure it is built upon.
    Everything begins with a solid foundation and communications are no different. From cabling to switching to routing to security to carrier services - all must be sufficient to handle the requirements of your organization's needs.
    It is this aspect which is so often overlooked when planning to meet any goal when in practice it should be the first step to achieving that very goal.
    Read More
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Cloud / Hosted PBX

A Cloud / Hosted VoIP solution, the service provider owns and manages most of the necessary infrastructure, equipment, software, etc. in their data center. In most cases, the company only needs to have an integrated access device (IAD) on-premise (e.g. QoS router), any necessary switches and IP phones on the desk. Hosted VoIP service provides all of the features/capabilities of traditional phone systems and, frequently, many more. Services are accessed from anywhere via an Internet connection.

Pros:

  • Minimal up-front costs and rapid deployment – With hosted VoIP, you are up-and-running quickly. Because it is delivered “as a service,” there is reduced capital outlay and investment risk. Monthly recurring charges (MRC’s) are subscription-based and come out of your operating budget. Subscription MRC’s are based on users, seats and/or call paths.

  • Best-of-breed technologies and advanced features/capabilities – With a hosted solution, you are ensured access to the latest functionality. SMBs have access to enterprise-level capabilities. Adopting new features/functionality happens almost immediately as upgrades are “pushed” out to the customer premises – you bypass upgrade costs, delays and the need to involve in-house resources. Hosted VoIP easily integrates with unified communications.

  • Highly flexible and scalable – Web-based administration enables you to easily and rapidly make changes that would otherwise (with on-premise) involve hardware/software upgrades, in-house IT resources, complexities and delays. You can manage MAC needs, add remote users, and optimize services/features/capacities/capabilities based on up-to-the-minute needs.

  • 24/7 monitoring – With service providers monitoring around the clock, performance remains consistently high.

  • Redundancy/disaster recovery for voice and data – Most providers offer an embedded continuity plan that protects the integrity of your voice calls and messages.

  • Exiting the telecom management and maintenance business – Hosted VoIP eliminates a myriad of headaches, hassles, costs, and complexities that come with managing, maintaining and upgrading an on-premise solution. You bypass the added power expenses. Companies can focus IT resources on other strategic activities.

  • Network Convergence – Combine voice and data traffic on the same network to reduce network costs.


Cons:

  • Total Cost of Ownership – Over time, recurring service charges add to operating budgets – diminishing the value of initial CapEx savings. Additionally, bandwidth upgrades could be required to adequately support services.

  • System improvements/upgrades are on the provider’s timetable – Although many modifications can be made to services through web-based administration, overall system improvements are out of your control.

  • Limited customization – Applications, system specifications and configuration details are largely determined by the provider in pre-packaged offers.

  • QoS and service interruption – Hosted VoIP calls are subject to quality problems if not set up correctly. Additionally, in the event of power outages and Internet down time, your system is down locally.

  • Loss of control – Letting go of telecom management can be a difficult adjustment – particularly for companies with concerns about records, voicemails, prompts, data, etc. residing on a provider’s external server.